Product: Shopify Customer Care Clear all filters (0 of 28 reviews match)
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I will show anyone the conversations and emails. My name is Sam Rainey from Houston. Shopify are cheaters, deceitful, ridiculous, and carry a grudge, they can eat a foot long hot dog at Blue Jays game in Canada for all i care. Just stand behind your work. I want my...
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Shopify Customer Care
#1255485
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No word yet it has been a week, no tracking number yet. $127 down the drain? No ine ever ever responds, shopify gave me a 800 number but i have yet to use it . Then count down is on. I dont exspect to actually get it it, gut feeling..
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Anonymous
Raoul

Anyone who was ripped off by Drone Monetizer you MUST dispute the charge with your credit card company. Since Drone Monetizer, however fraudulent, had to establish a bank to r...

Anonymous
Raoul

Hope you charged back to your credit card as I did. Store no longer shows up. The address that used to show on their website, if you used Google Maps, showed a field in the mi...

1.0
Product
Shopify Customer Care
#1228685
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Shopify - Worst customer service in the world
Shopify and Shopify's tech team can't escalate a minor issue. Still not getting any response while I am trying to solve this issue. 30 emails already in a chat and thousands of time I rung. Every time a new ticket has been generated nothing else. Shopify team doesn't...
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1.0
Product
Shopify Customer Care
I didn't like
  • Customer service
  • No customer service
#1206724
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Absolutely No customer support, they just take your money and give you the run around.Don't waste your time building a "free" site. They will suck you in and then refuse to perform and still want to take your money. My next call is to stop payment. Oh, wait, they don't...
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Anonymous
Frustrated Shopify User

Worst platform I've ever dealt with. Requires users to pay for an account which isn't the issue. The issue is they continue to require customers to add "apps" to do almost any...

Anonymous
Anonymous

"business was a high risk for returns"So what was your business? You forgot to mention that one barrister.Please don't tell me you're one of these people who think you're goin...

1.0
Product
Shopify Customer Care
#1200870
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The day after I pay for subscribe: Cooper here from Shopify Risk Operations. I'm afraid that after reviewing your information and website we believe your business presents a level of risk that we will be unable to support with Shopify. I'm sorry we won't be able to...
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Anonymous
Anonymous

So what were you trying to sell? Is it on the list of stuff they won't allow?

2.3
Product
Shopify Customer Care
#1199267
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Background: product ordered from AdventFit was not as described, purchased through Shopify. Issue: Unable to reach AdventFit, domain is not working and emails all bounceback. Shopify's response to my request for a refund is to call my bank and have me deal with it....
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Anonymous
Anonymous

And you expected Shopify to do what? If you went to a brick & mortar store and was ripped off, would you call the leasing company or would you do what smart people do, call th...

Anonymous
Kay W

I had a si.ilar issue with this Oscar@adventfit.Except the other website was journeywatchco.comI ordered goods and the next day the site had compketely vanished.I handled my t...

1.0
Product
Shopify Customer Care
I didn't like
  • Customer service unable to offer solutions
  • I will never use again
#1195835
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Shopify - Be accountable

I ordered shoes through a company you host, Sneakermasterz. It was a scam. I even contacted Shopify and received zero help. If you’re hosting a site, take some responsibility. When people Know you’re hosting a scam site, your site will go away, too.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Reliability
Staff
Usability
Value for money
Website
Product
Shopify Customer Care
#1173691
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It appears that this site is through shopify, because the comfirmation of order email brings me to their site. Since I paid through Paypal, I have gone to them for help and Paypal has it on resolution for me too. As it appears this is through Shopify- there is no...
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Anonymous
Anonymous

"momentumincorporated@gmail.com"You actually traded with someone who used a free gmail email address. You asked to be scammed. Never trade with someone so cheap that they can'...

Product
Shopify Customer Care
#1170011
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This is the worst place ever in my life I have dealt with .They have been charging me for apps I don't use or have downloaded, then on top of that they claim they cant refund because they account is only set up to receive money, how stupid is that if they have a way to...
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Product
Shopify Customer Care
#1169767
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Shopify - Worst customer service, even after I asked for someone else to help me
I had the worst consumer service with Michael L.from Shopify! It was so bad that I spent time writing a complaint to the BBB. He did not help me even after I asked three times to escalate my issue to a manager/CFO/billing department so I can make an adjustment to...
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Anonymous
Anonymous

The two stars were average. I would like to give them 0 star for my service today. I would not recommend them for unprofessional tactic from customer service representative Mi...

1.7
Product
Shopify Customer Care
I didn't like
  • Customer service sexist and unprofessional behavior
#1167415
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