Shopify
Reviews and Complaints
Resolution needed
User's recommendation: Don’t buy on here.
My account
Preferred solution: I want to know if my account is still active or not
User's recommendation: Good idea
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaMy store has been inactive for four days with no explanation. Despite contacting the team via email and chat, they couldn't provide answers. The Trust & Safety team hasn't responded.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, OntarioHaven’t received item
SCAM!!!!!!
First I got an email stating I ordered an iPhone 14 from Shopify. If I didn't order this I could call the number on the email and it even had an order number so I called, a guy answered with heavy accent and said right away o yeah that was ordered but he can cancel this if I just stick with him.
Long story short he wanted me to download an app, I looked into the app and it would actually allow him to have access to my desktop and get all my info, he kept going on and on and then told me he worked for Amazon and Shopify was connected to Amazon.
I said Ill call Amazon and talk to them, he got very offensive and eventually I just ended the call. Its just so sad how many people will actually fall for scammers like this
User's recommendation: Don’t call them!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp with shopify tools
User's recommendation: We want to talk to someone live
No support. charged my credit card when i am no linger using their platform
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have deactivated this account twice now and I still don’t have a notice in my email
Terrible
- I wouldnt know i never ordered one thing i never sold one thing
- I know they have ignored me every time i havtried to fix this iss
Preferred solution: Full refund
User's recommendation: I wouldn’t
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Trussville, AlabamaRefund
User's recommendation: DO NOT GET INVOLVED BECAUSE THEY WONT STOP TAKING YOUR MONEY EVEN AFTER U CANCEL
My order #1002
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am trying to cancel Shopify
- Non
- Unable to cancel shopify account
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed by one of your sellers
Preferred solution: Full refund
User's recommendation: Be Careful with what you order.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my order
- Easy to set up
- Never receiving product
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSCAM WEB SITE FOR SURE!!!!
- Scamed
Preferred solution: Full refund
User's recommendation: Don't buy anything from this website!!!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTo get a refund
- No pros
- Took money out of my account when i was not supposed to
Preferred solution: Full refund
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