Shopify
Shopify Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopify has 1.5 star rating based on 1041 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Shopify to a friend or colleague.
- Rating Distribution
Pros: I never received my product, Never received, Customer service.
Cons: Customer service, No customer service, Fraud.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopify has 1.5 star rating based on 1041 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Shopify to a friend or colleague.
- Rating Distribution
Pros: I never received my product, Never received, Customer service.
Cons: Customer service, No customer service, Fraud.45% of users think that Shopify should improve its Customer Service.
57% of users say that they won't use Shopify in the future for similar services or products.Recent recommendations regarding this business are as follows: "No contact info or means to resolve or respond to any questions!", "Don’t use Shopify! Poor customer service!", "0", "USE SPOTIFY WITH GREAT CAUTION", "Please can I have clear and precise answer to my problem".
Most users ask Shopify for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Shopify Reviews
"About product"
not receive my order which I ordered. It's very important for me, so I request you please send my order fast. User's recommendation: good services
"Not receiving any support"
I have written this out twice. I will not write again. I sent it before and attempted to call. I was sent somewhere else.
Atlanta, Georgia
Not receiving any support
I have written this out twice. I will not write again.
I sent it before and attempted to call. I was sent somewhere else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery
I never got what they said they delivered
Incompetent delivery people! So tired of this lying! Im contacting the BBB!
- Usually get my items
- Holiday delivery sucks
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Louisville, Kentucky
Package delivered in another state
I bought Nike rainbow shoes and a Nike rainbow backpack through this purple shop app. Through Shop Pay on September 29.
Then last night it said my package was delivered in MD; I live in KY. This was the only shop on this app I've had a problem with. There were no email confirmations anywhere for me to get a hold of anyone; the email they have used is invalid.
I am beyond upset; I spent $170.59. I need my money back.
- Because on what apps you buy things
Preferred solution: Full refund
User's recommendation: The store was the mini mog. The kate jewelry now iron steamer. Rip off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Louisville, Kentucky
Package delivered to wrong state
An nothing no response nothing like its a fake account or app. They just take your money. Because now its a totally different company name then from my purchase
Please just read my other email and give me my refund. This is ridiculous, all the trouble I have to go through to even get ahold of someone.
I was trying to talk to someone in person, but that's a joke. Need my refund.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery people are lazy. Stupid, or just clueless!
They could give me the number of the locker if it was even delivered there! I think they just kept it!
- Usually good service
- Unreliable staff
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
I order and I never received a conformation number or tracking number
I order a package they send me recipt but no tracking number or conformation number I've contacted everyone I was told to the merchant it's wed site not available my bank they can't do nothing cuz order was complete I've contacted shop stop shopfly all I got was a order #1006 my email terrisaldana39@***.com and my other email terrifairy6@***.com they can't find nothing but I send them the recipt
Ocala, Florida
No acceptable
I ordered from a boutique in July and have not received my order. I have tried to contact them, and the page no longer exists.
- There are no pros at this time
- It has taken an entire evening to get through to no one to help
Preferred solution: Full refund
Charlotte, North Carolina
Order
This platform is the catalyst for the fraudulent companies from China. They say they send your items thru 17trak which is also fraudulent and just steal Americans money. I have reached out to my congressman and since you steal from consumers thru the usps you will be charged and indicted.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cancun, Quintana Roo
Scammed
Total scam! Three orders not fulfilled.
Reported to their CS and they gave me a ridiculous list of tasks and offered zero help. They obviously do not screen their vendors so anyone who wishes to ripoff their customers is free to do so.
Just read the reviews, I'm far from the only one with such claims. A class action would be nice
- Scammers
Preferred solution: Full refund
Seller doesn’t want to take responsibility for damaged goods
I recieved an item from whale company in china and the logistics company delivered it they just left on the side when I saw from my camera at door he just left it and left when I went to get it he was gone I noticed it was humid and was hoping my product wasnt damaged the box inside just fell apart and the bag that protected the item was also wet mind u it suppose to smell like cherry it smelled like a wet dirty rag I made the videos the same day I received it and sent both videos to the buisness he just gives me the runaround and says its logistics but who hired them if its not the company. So I need this resolved its been a month of bickering with the company with no resolution.
User's recommendation: Don’t buy from a company that doesn’t take responsibility for their delivered items
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrders taking too long to send after production, inconsistent deliveries, missed deliveries, and poor communication
This is the letter I sent to Shopify:
Subject: Urgent Order Discrepancy Immediate Resolution Required
Dear Printify Support,
I am reaching out regarding a very serious issue with multiple orders placed through my store. These orders were created weeks ago for a funeral, and the delivery of these items was time-sensitive.
Unfortunately, half of my customers either did not receive their orders on time or have not received them at all.
Your system continues to show the status as in route or out for delivery, but these orders have been stuck in that state for over a week with no actual delivery taking place. This is unacceptable and has caused significant frustration for my customers. I have already submitted refund requests, yet no refunds have been issued.
This situation has directly impacted my business reputation and my customers' trust, and I need answers and resolutions immediately. Specifically:
1.
Why have these orders been stuck in transit without delivery updates?
2. When can I expect full refunds for the missing or undelivered orders?
3. What will Printify do to prevent this from happening again?
I need urgent confirmation and action on this matter.
Please escalate this issue to the highest level of support and provide me with a clear timeline for refunds and resolution.
I expect your prompt reply.
I sent the same letter to their Facebook chat and was told a representative would be with me shortly... it has been 6 hours and no response.
Preferred solution: Full refund
Fort Collins, Colorado
My account
I can not get my question answered. And you have ham strung me to order from stores I want merchandise from the 2025 holiday season.
When I try to change my billing address your site says I CAN NOT DO IT. Then I am denied my order. You are losing money. And I am so frustrated I want scream.
Who reads these. Pearl you Bot?
User's recommendation: Don’t use Shopify!!! Poor customer service!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrouble verifying my identity, app issue
I can't scan my identity because the app doesn't allow me to press the button to do so.and I'm unable to speak or get any help!
User's recommendation: Don't recommend
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Return
No help with a pos item I got. This app is pointless. If there is no customer service and the overseas company won't respond to the return i have, wtf is this place in operation for?
User's recommendation: Do NOT use Shopify
Shopify - Review in E-commerce category
I bought a {{Redacted}} prevention hoodie to raise awareness as I tried myself over a year ago, I bought it got the email confirming my purchase . When you go on link tracking delivery its says theres a problem 404.
No hoodie I am disgusted people choose that item to rip people off . Its a shopify store but they take no responsibility.
User's recommendation: Don’t buy from soul behind
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brampton, Ontario
I WAS RIPPEDOFF BY ONE OF YOUR VENDORS
Lucky Fours watches offered a two for one. I picked the two watches I wanted, and they sent me a receipt for $101.67!
I received the two watches, and when I get my credit card bill, I have been charged $135.85 for one watch and $142.42 for the other! How does the receipt I got for $101.67 turn into a credit card charge for $278.27?
User's recommendation: USE SPOTIFY WITH GREAT CAUTION
About
Shopify is a web site that allows customers to open and run their own online stores. Shopify is a brand name owned by Jaded Pixel Technologies Inc. Company offers a wide range of services that help in marketing developing and promotion of stores. Among functions Shopify has it is easy to find store design, marketing services, secure hosting, app store, mobile services, running a store and so on. Shopify provide 30 day free tries to everyone who wants to try his powers and is not sure in success. In order to become Shopify customer, user must be at least 18 years old. Company is headquartered in Ottawa, Canada.
Shopify is ranked 867 out of 6137 in E-commerce category
USA, Canada, Worldwide, Other, Asia
Companies Similar to Shopify
Wix
“I was notified that my subscription was going to be renewed for hosting, domain, and email services by...“
Hubspot
“I opted in to receive access to a webinar on HubSpot and was fine with receiving communication from them...“
BigCommerce
“Ani wagaa 1 ergan daldalaa jalqabee ykn hojachuu jalqabee daldaali ko hucuu shamaranii fi kan dhirsaa...“
Hootsuite
“Billed us $1,188 without prior notice. Only option is service ticket or chat for support, but it appears...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I don't know how to tell you this but you were had. Why would anyone in their right mind think that they can buy dentures online for a seriously low price like this?
They saw your coming. Forget it, that money is gone.