Shopify
Shopify Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopify has 1.5 star rating based on 995 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Shopify to a friend or colleague.
- Rating Distribution
Pros: I never received my product, Never received, Customer service.
Cons: Customer service, No customer service, Fraud.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopify has 1.5 star rating based on 995 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Shopify to a friend or colleague.
- Rating Distribution
Pros: I never received my product, Never received, Customer service.
Cons: Customer service, No customer service, Fraud.50% of users think that Shopify should improve its Customer Service.
58% of users say that they won't use Shopify in the future for similar services or products.Recent recommendations regarding this business are as follows: "Kabhi mat buy karna is website se Rs.699/- ka hai ye item dekh lo", "Service is bad.", "Don't bother not worth it", "No comments", "Do not ordered anything from the trusted site".
Most users ask Shopify for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Shopify Reviews
"Phone was stolen and I can't log in"
My phone has been stolen and dispit all my best efforts I can't log in to my account to save my life please help!
"Return the product."
Product quality is the worst, and the size also does not fit. We need the refund on a priority basis. Let us know how to proceed.
Latur, Maharashtra
I order buy 4 shirt but i have receive 1 jeans pant please my order cacel
Order buy cash on dilivery 999Rsorder name is MENS APPARELS SET SIZE, M TWS03, PRODUCT NO. PGRC600002****
User's recommendation: Please my order return
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShopify is a joke
shopify ignores as always, they even lock my access to contact with them,shopify is a jerk!
1. Shopify is not an online store or mall; it is online data storage. You can't see any client traffic, other vendors, any buyers, or product pictures. You don't see others, and others never see you!
2. There are no customer phone numbers; you can't complain to anyone if AI doesn't transfer you to a support team.
3. They charged me for four months, even though the website was not functional. They advertise everywhere 24/7, lying that a real person will build your website in 15 minutes, all for free. But in fact, no one actually builds the website for you. I spent three months trying hard to build and fix my store, still got nowhere, and was told that I have to spend my own money to advertise my shop.
4. Every day, there are non-stop calls from around the world from people claiming they are Shopify website builders and that they will build my website for just $799.00 plus... The constant calling feels like a hundred wolves surrounding a single goat - I am the goat.
5. Finally, I decided to close my store/storage after being charged a 4-month monthly fee and website domain annual fee. Then Shopify restricted my account, so now I can't even log into my shop. The shop is still there, and they are going to charge next month, and the month after that. There's no one I can contact. Shopify is a joke!
Please check shopify.com. You can't see any shops, any sellers, any products, any product pictures, just Shopify's administration website asking anyone to open an account and be charged every month. They then charge you a website build fee, upgrade fee, all kinds of advertising fees, all kinds of app download fees. Shopify is a joke and a scam. I was cheated out of $175,00 five years ago, and nothing happened. Now I have been charged more than $150,00, and can't even log in. What a joke, Shopify! Reported on Jan 21, 2025.
- Shopify is a joke
- Shopify is a scam
Preferred solution: I want shopify refund me all I paid to them and domain fee. I want shopify apology to me. I want shopify pay me three months time I spent , total value of $4800.00
User's recommendation: never want to see shopify
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheaper price, free shipping, next day delivery
I want my order canceled!
Confirmation number: #5XQWC6AIF
Cancel my order
Cancel my order
Cancel my order
- You suck
Preferred solution: Full refund
User's recommendation: None, not ever going to use you again!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
None am on a fix income and trying to close account with that platform to no response or closer
There is no customer interaction what so ever .No closer at all.Totally lacking in getting your account closed the system is totally dysfunctional not worth it at miss dirección on all forms and lack of dirección
User's recommendation: Don't bother not worth it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
I sent them the customers chargeback claim being closed via an official letter from CHASE BANK to the customer AND they keep saying they don't see anything and won't contact them
nothing, they havent' done a damn thing, they aren't communicating with the bank for the bank to let them know that the customer closed the claim and they took the provincial credit back. I sent them a letter the customer gave me saying that on an official chase bank pdf letter, and that's not enough they say.
Like I don't know what else I can humanly do anymore to get them to release the funds. Just makes no sense at all.
EVERY THING is over *** chat. there is NO phone support UNLESS you pay for the premium shopify service.
I have messaged them and spent hours chatting to no *** avail.
They say they don't have the money, Chase doesn't have the money. SO HAS MY *** MONEY you lethargic lazy incompentent non contributing zeros
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account unable to get sale due to account payment set up
Nothing was done or addressed. As a new person joining the team, I am not happy at all, as I reached out about this issue a long time ago.
Preferred solution: My store issues with payments
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salt Lake City, Utah
Canceled Filter The Water account
My service is canceled and you keep charging me $41.63 per month. You acknowledged to me my account is closed but still keep charging me. I also want 1 month refunded to me as you acknowledged by Email that Filter The Water is closed and sent me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Desoto, Texas
They are very misleading and not reputable at all
They haven't informed me of the cancellation of sending me future orders!
I placed an order a couple of months ago for Rosabella Moringa (4 bottles), which I received. Two months later, I was charged for 4 more bottles without permission and wouldn't cancel the order upon being shipped out or refund my purchase.
I emailed the person in charge because you can't call and have yet to receive a response.
They had time to cancel the order and refund my money; instead, they charged me and shipped anyway. Real integrity issue.
User's recommendation: Do not order from this company.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey closed my store after payment won’t refund money or customer service won’t get back to me
Still haven’t heard from customer service or gotten my money
Or Access the money from my customer that was paid through Shopify. When I contacted customer service, they escalated my case because they didn't know why I couldn't log into my store. They said the escalation team would get back to me within 48 hours, but it's been 2 weeks and I still haven't heard a word from them.
I have messaged several other times, and the same thing happens: the escalation team will get back to me. They won't allow me to have my money or refund it to my customer so they can pay me another way.
- Terrible customer service taking your hard earned money then closing your shop
Preferred solution: Full refund
User's recommendation: Do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong item delivered
Sir jo item aya h galat saman Mila h please return the item and refund.jaldi reply kariye sir.company ka no.dejiye sir.
Preferred solution: Full refund
User's recommendation: Kabhi mat buy karna is website se Rs.699/- ka hai ye item dekh lo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn the product.
Product quality is the worst, and the size also does not fit. We need the refund on a priority basis. Let us know how to proceed.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn parcel
return parcel pinky fashion se
new dress for 2 pair combo
s order kiya but received only 2 mtr cloth plz return
Preferred solution: Full refund
Clarksville, Tennessee
I ordered an item in Dec 2024...I received a confirmation e-mail of my purchase, ...I have NOT received the item and it has been impossible to get in touch with any customer service person at Shopify.
I will have no choice but to deal with a bank dispute case now as I am out $$$. Shopify claims to have good customer service but in my experience, that service DOES NOT EXIST!! Shopify needs to have LIVE people answer phones & resolving purchase issues.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayments
I have not been paid for my sales since August. No one is there to help. All of the money is being held hostage.
- Fast implement hard execution
- No one to help
Preferred solution: Full refund
User's recommendation: Do not use Shopify!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayouts been 2 weeks
Open up the Shopify account to start selling my cleaning services while I try them out, and I received $250. Well, I submitted all my information; they told me 2 business days.
It's been 2 weeks now, and I have not received my money. I keep going to the help center, but it won't stop giving me the runaround. Talking to the live agents, they don't know anything about anything.
I want my money, and I want it now. I guess it's ridiculous.
- Everything about this platform sucks
Preferred solution: To get my payout
Bayamon, Puerto Rico
Saber estatus de mi pedido.
Mi pedido se efectuó el 26 de febrero.
No lo he recibido y el último trackin # fue 11de marzo muchas gracias
About
Shopify is a web site that allows customers to open and run their own online stores. Shopify is a brand name owned by Jaded Pixel Technologies Inc. Company offers a wide range of services that help in marketing developing and promotion of stores. Among functions Shopify has it is easy to find store design, marketing services, secure hosting, app store, mobile services, running a store and so on. Shopify provide 30 day free tries to everyone who wants to try his powers and is not sure in success. In order to become Shopify customer, user must be at least 18 years old. Company is headquartered in Ottawa, Canada.
Shopify is ranked 976 out of 5415 in E-commerce category
USA, Canada, Worldwide, Other, Asia
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Me too have 5k held my customers think I’m a scammer too