Shopify
Shopify Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopify has 1.5 star rating based on 940 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Shopify to a friend or colleague.
- Rating Distribution
Pros: I never received my product, Never received, Customer service.
Cons: Customer service, No customer service, Fraud.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopify has 1.5 star rating based on 940 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Shopify to a friend or colleague.
- Rating Distribution
Pros: I never received my product, Never received, Customer service.
Cons: Customer service, No customer service, Fraud.50% of users think that Shopify should improve its Customer Service.
59% of users say that they won't use Shopify in the future for similar services or products.Recent recommendations regarding this business are as follows: "Do not buy product from such platform", "Order id wrong product", "F×+! Shopify they rip you off and you can't even contact them to tell them how spineless they are.They should be fined and banned.", "Please ask questions before getting involved!", "Never deal with this company, no Customer Service Phonr Number!".
Most users ask Shopify for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Shopify Reviews
"Received a bad product, fraud product sent by selling"
I have ordered from facebook an Akhand Jyot Diya of Rs 999, but I have received a sensor water 2 Diya and 1 mud Diya. Company is selling fraud product, I want...
Rome, Rome
Billing
Good evening, I have been billed from a store I am no longer using I have removed Luna store they kept on collecting money from my bank account as monthly subscription please help me to remove my bank details from Shopify and deactivate it and I dont have access to my Shopify login please help me with authentication code please I am waiting for your respond please help me rectify it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They closed my store after payment won’t refund money or customer service won’t get back to me
I opened a store on Shopify and received my first payment from a customer. However, they stopped me from being able to log into my store.
Or Access the money from my customer that was paid through Shopify. When I contacted customer service, they escalated my case because they didn't know why I couldn't log into my store. They said the escalation team would get back to me within 48 hours, but it's been 2 weeks and I still haven't heard a word from them.
I have messaged several other times, and the same thing happens: the escalation team will get back to me. They won't allow me to have my money or refund it to my customer so they can pay me another way.
- Terrible customer service taking your hard earned money then closing your shop
Preferred solution: Full refund
User's recommendation: Do not use
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Harassment
I've tried to resolve you ridiculous extortion and you folks just can't get it right. Cease and desist.
Trying to charge me for yet a third store I never put in use. Have deactivated all that you said I have and still the saga goes on.
Robbers get jail time. I'm still trying to figure out who let's you get away with it
User's recommendation: Beware. Watch the dates and how soon they charged your bank. They say just deactivate your store I tried changing the name of the site and by the time they were done they told me I opened , it's up to four stores now. They will keep attacking you on your bank account ruthlessly. Note the timelines in the dates they charged me for my first trial after three days.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I Can't Say
I really don't know how to feel about Shop.com. They're really good at shipping your packages, but they partner with so many third-party companies.
When that company scams you and you can't get any information from them, then I have to look at Shop, their partner. I was scammed by this third-party app that Shop affiliates with.
Preferred solution: Explaination of how and why these unauthorized charges
User's recommendation: Know the third party company you're dealing with.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cambridge, Massachusetts
They did such a cheap service from people style wear
I hope this message finds you well. I am writing to bring to your immediate attention an issue regarding a suspicious parcel I recently received, which I believe to be fake or fraudulent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I wanna get my money back
I want to get my money back. It's always charging me for subscriptions, but I don't even use it. I already stated that I want to cancel my account, but it's still charging me.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Unable to Get Delivery and Unable to Trace Evenafter
I ordered a product from Shopify and am waiting for the delivery. After 10 days of ordering, I did not receive the order nor was I able to trace the order from the Shopify website.
NOTE: PLEASE SEE THE SCREENSHOT ATTACHED TO UNDERSTAND THE ALL STORY BEHIND THE DELIVERY.
The OTP was not sent to my registered email, preventing me from tracing the delivery.
Please note, you can understand the entire story by checking the attached image. It seems a major loophole exists in my order's delivery process, which prevents me from tracing the product.
I've had a very poor and unlawful experience. All advice for solutions is welcomed.
User's recommendation: Don't Order any Product, a Worst Experience
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong delivery address
I mistakenly clicked the wrong delivery address and immediately, it wouldn't let me change it to my address.
- Not being able to speak with a representative over the phone
Preferred solution: I would like to have the Batana oil delivered to MY address. Ollie Walton 2116 Nottoway Dr Hanover, MD 21076
User's recommendation: A way to change the delivery address immediately should we need it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pissed off and cheated.
I went to pay for a set of T-fal pots. Found out I was charged by VeeHome Decor for 28.12, then on the same day, another charge for SnazzyHomeDecor for 42.17.
Both are from West Jordan, USA. These Shopify stores are fronts for rip-offs. I am taking this as far as I can. Never Financial is investigating it as well.
I WANT MY MONEY BACK! I got no product, so I want my funds returned.
- Are cons
Preferred solution: Full refund
User's recommendation: Do not buy from any Shopify stores. And no ads on Facebook either
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Put in an order and never received an order number
I recently ordered MTG cards from a website called Jakcards on MyShopify and I haven't received an order number or tracking number. I can't get into contact with the seller and was wondering if I got scammed from the website on My Shopify? I only received a confirmation number #FC4TDQ1M5.
- Large selection of priducts
- Seller are not verified
Preferred solution: Full refund
User's recommendation: Be very wary of the shops and look into all information they have for customer support
Beaverton, Oregon
The web page is frozen.
Have a phone to talk to someone on phone and get techs to fix the problem s with soft wear. I took three days to put information in your web site and all my pictures got lost.
I had over 500 pictures. Only 60 were there. And who changes soft wear in the middle of someone work on the web page?
Why can you find better program so people do not lose all that time putting on the net. Wow wee and I am new never seen this before.
User's recommendation: Please ask questions before getting involved!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I am trying to get help but no one cares
I have a store on Shopify and am trying to connect my domain 'dryfruits.ae'. The Shopify team is working very hard, but I don't know where they are working and on what they are working. Please check the tickets below: 4822****, 4813****, 4825****, 4827****, 4827****, 4827****.
- Easy to use
- High cost
- Complicated system
- Slow speed
Preferred solution: Full refund
User's recommendation: I will sell my products by shouting in the street rather selling it on shopify store.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I got scammed on tiktok shop last month
By starting the refund process, I was scammed last month on the TikTok shop. TikTok wouldn't resolve the issue or attempt to retrieve the money that the scammers took.
I have proof that the goods were not sent because the TikTok shop cancelled the order due to the merchant not sending the goods. You can see from the photos that I uploaded, they were never sent to me because the merchant never dispatched them.
So, automatically, the TikTok shop cancelled it. I never received my refund and they have no intention of resolving this transaction.
- No comment
Preferred solution: Full refund
User's recommendation: Be very careful on tiktok shop they won't help you if you get scammed
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Have not received any payouts and no response from customer service in more than three weeks.
Company fixed the issue and I have been provided with apology. The payout to my checking account was finally deposited after a month or so of sales.
This number no longer exists. You can remove it from the site. I have not received any payouts since I opened this store and need my money.
- No live customer service
Preferred solution: Reimbursement for my sales
User's recommendation: Beware
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Requesting refund
I would like to request a R518.30 refund because I hardly use the app and it has been giving me problems.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Shopify: Your Great Brand is Being Destroyed
Shopify has implemented a draconian "customer service" policy. You cannot reach any decision-maker or person with authority to resolve issues now.
Shopify used to be known for excellent customer service, no more.
There no way to reach a representative if one is locked out of their account it totally UNACCEPTABLE.
One MUST log in to reach any customer service options - being locked out one cannot reach ANYONE! Shopify must have hired META executives as their so-called system is just like Meta's.
It is now DAY 10 that both my stores are unaccessible for me to do business.
- Used to have good customer service
- No customer service number - no help just texting with no results
Preferred solution: Price reduction
User's recommendation: DO NOT use 2 Factor Authentication
About
Shopify is a web site that allows customers to open and run their own online stores. Shopify is a brand name owned by Jaded Pixel Technologies Inc. Company offers a wide range of services that help in marketing developing and promotion of stores. Among functions Shopify has it is easy to find store design, marketing services, secure hosting, app store, mobile services, running a store and so on. Shopify provide 30 day free tries to everyone who wants to try his powers and is not sure in success. In order to become Shopify customer, user must be at least 18 years old. Company is headquartered in Ottawa, Canada.
Shopify is ranked 946 out of 4536 in E-commerce category
USA, Canada, Worldwide, Other, Asia
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DO NOT USE THIS COMPANY THEY STEAL YOU MONEY THERE IS NO PHONE NUMBER AND THEY WILL TAKE MONEY FROM YOUR CREDIT CARD EVERY MONTH EVEN AFTER YOU CANCEL THEY ARE CRIMINALS>