Shopify
Shopify Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopify has a 1.5 star rating from 796 reviews, with 3% likely to recommend and broadly negative sentiment; 86% of ratings are unfavorable and many users seek refunds.
Positive Feedback
Some buyers note product delivery confirmations and occasional successful refunds; a few merchants report functioning storefronts and payouts.
Negative Feedback / Risk Areas
- Widespread Shopify customer complaints about missing orders and wrong items received.
- Frequent issues with customer service availability and unreachable support channels.
- Billing and unauthorized charges, subscription and membership charge disputes.
- Many users report needing refunds and slow or absent refund resolution.
Key Takeaways for Future Customers
- Check vendor reputation on Shopify reviews before ordering to avoid fraudulent listings.
- Monitor billing and subscriptions closely and document charges in case of disputes.
- Expect potential delays in customer service and prioritize sellers with clear return policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopify has a 1.5 star rating from 796 reviews, with 3% likely to recommend and broadly negative sentiment; 86% of ratings are unfavorable and many users seek refunds.
Positive Feedback
Some buyers note product delivery confirmations and occasional successful refunds; a few merchants report functioning storefronts and payouts.
Negative Feedback / Risk Areas
- Widespread Shopify customer complaints about missing orders and wrong items received.
- Frequent issues with customer service availability and unreachable support channels.
- Billing and unauthorized charges, subscription and membership charge disputes.
- Many users report needing refunds and slow or absent refund resolution.
Key Takeaways for Future Customers
- Check vendor reputation on Shopify reviews before ordering to avoid fraudulent listings.
- Monitor billing and subscriptions closely and document charges in case of disputes.
- Expect potential delays in customer service and prioritize sellers with clear return policies.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Billing
There's several attempts to deduct large sums of money from my account by Shopify. Nothing explains what these payments are for. I need this to stop immediately.
Preferred solution: Answers to these attempted deductions from my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orangeville, Ontario
Scammed
I purchased an item intended for Christmas gift. I have the Shopify order number and all of my information with it and as soon as I went to cancel it said I did not have the authority to do that and my Shopify profile didn't have that order number anymore. Good thing I got a screenshot
Preferred solution: Full refund
User's recommendation: Boycott Shopify
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery
I never got what they said they delivered
Incompetent delivery people! So tired of this lying! Im contacting the BBB!
- Usually get my items
- Holiday delivery sucks
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Horrible customer service refund my money
Took 39 dollars unauthorized 2 days before Christmas out of my account its been inactive for 3 months cant reach anyone! My ph number is 318 262 ****
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Louisville, Kentucky
Package delivered in another state
I bought Nike rainbow shoes and a Nike rainbow backpack through this purple shop app. Through Shop Pay on September 29.
Then last night it said my package was delivered in MD; I live in KY. This was the only shop on this app I've had a problem with. There were no email confirmations anywhere for me to get a hold of anyone; the email they have used is invalid.
I am beyond upset; I spent $170.59. I need my money back.
- Because on what apps you buy things
Preferred solution: Full refund
User's recommendation: The store was the mini mog. The kate jewelry now iron steamer. Rip off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Louisville, Kentucky
Package delivered to wrong state
An nothing no response nothing like its a fake account or app. They just take your money. Because now its a totally different company name then from my purchase
Please just read my other email and give me my refund. This is ridiculous, all the trouble I have to go through to even get ahold of someone.
I was trying to talk to someone in person, but that's a joke. Need my refund.
Preferred solution: Full refund
Tempe, Arizona
No longer need it
I no longer use this service and have already tried cancellations, but yet they keep changing every month. I have already contacted my bank and just recently reached out to Shopify.
- Could make you money
- Already a lot of people know about this
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery people are lazy. Stupid, or just clueless!
They could give me the number of the locker if it was even delivered there! I think they just kept it!
- Usually good service
- Unreliable staff
Preferred solution: Deliver product or service ordered
Sandusky, Ohio
Order not fulfilled
I placed an order I never got, and now the shop says it's no longer available. Where do I go from here?
No refund, no merchandise! And no one to help!
- No help and can not trust shops
Preferred solution: Full refund
User's recommendation: Don’t shop on Shopify ever!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
I order and I never received a conformation number or tracking number
I order a package they send me recipt but no tracking number or conformation number I've contacted everyone I was told to the merchant it's wed site not available my bank they can't do nothing cuz order was complete I've contacted shop stop shopfly all I got was a order #1006 my email terrisaldana39@***.com and my other email terrifairy6@***.com they can't find nothing but I send them the recipt
Ocala, Florida
No acceptable
I ordered from a boutique in July and have not received my order. I have tried to contact them, and the page no longer exists.
- There are no pros at this time
- It has taken an entire evening to get through to no one to help
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response on my call from you
Waste of time
I ordered a drives shower head in Crome only 1 your charging me 159.00 you were not suppose to charge me 39.00 delivered. If you dont revise this immediately I will call Amex to cancel order thank you
Preferred solution: Full refund
Charlotte, North Carolina
Order
This platform is the catalyst for the fraudulent companies from China. They say they send your items thru 17trak which is also fraudulent and just steal Americans money. I have reached out to my congressman and since you steal from consumers thru the usps you will be charged and indicted.
E-commerce Talks
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost package
I ordered something on 11/18. Since then I have not received anything.
Having trouble locating my package. Need customer service to further investigate.
- Not received my purchase
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Richmond, Virginia
Disgust refund procedure
None existent.
Can't be reached because that number is not being used. Want me to use other means of contacting. Would give no stars if possible.
- Nothing good
Preferred solution: Full refund
User's recommendation: Don't bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stone Mountain, Georgia
Can not resolve payout issues.
Not being able to resolve an issue on my own and cannot talk to a live person is horrible. I have money sitting there, and I cannot utilize my website for customers to make purchases and receive a payout is crazy!
Preferred solution: My payout on my website
About
Shopify is a web site that allows customers to open and run their own online stores. Shopify is a brand name owned by Jaded Pixel Technologies Inc. Company offers a wide range of services that help in marketing developing and promotion of stores. Among functions Shopify has it is easy to find store design, marketing services, secure hosting, app store, mobile services, running a store and so on. Shopify provide 30 day free tries to everyone who wants to try his powers and is not sure in success. In order to become Shopify customer, user must be at least 18 years old. Company is headquartered in Ottawa, Canada.
Shopify is ranked 867 out of 6380 in E-commerce category
USA, Canada, Worldwide, Other, Asia
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I don't know how to tell you this but you were had. Why would anyone in their right mind think that they can buy dentures online for a seriously low price like this?
They saw your coming. Forget it, that money is gone.