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#178764

I am buy one product but product change another product coming how to change why this Shopify fraud product send

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by #2360433

i order 3 product before 15 day, but my order not received yet. i order 3 product before 15 day, but my order not received yet.

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#146313

How can I return product.

I want to return my product because you send me wrong product I want my refund back when you will send a boy to pick up your product your product

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by #2447255

How can I return product. I want to return my product because you send me wrong product I want my refund back when you will send a boy to pick up your product your product

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I misspelled my domain name that I purchased how do I edit it.

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by #2010358

According to Shopify FAQs if you're referring to your .myshopify.com, then this domain cannot be changed. What you can do, is purchase a unique domain under Online store > Domains > Buy new domain.
If you purchased a unique domain already and misspelled it, Shopify support can look into refunding this domain so you can purchase it again. This however, is time sensitive.

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Question:
#58605

How do I find my sales for this year?Looking for a list of sales for the year.

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by #1962920

According to Shopify FAQs the sales reports are available only if your store is on the Shopify plan or higher. It can take 12-72 hours before sales are reflected in the Sales by discount report.

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Question:
#55475

Can I add a withdrawal feature to Shopify pos?When the bills are more in the drawer ,it will be better when the register gives notification as "withdrawal" So that the excess cash can be removed

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by #1950226


Unfortunately there isn't any information about adding a withdrawal feature to Shopify pos. Try to contact Shopify customer service by phone at (888) 746-7439 or via online support form.

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Question:
#53370

How can i activate my shipping to the countries i have selected for dropshipping.

I did a test purchase for my goods from my shopify and it says it cant be shipped to the country i picked.what could be the problem. And one more other, my products when you visit my domain ,it shows sell instead of buy. Can it be worked upon

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Answer:
by #1935844

According to the Shopify help section, to activate a shipping zone, you should follow these steps:
  • enter Shopify admin;
  • go to Settings > Shipping and delivery;
  • next to the shipping profile where you want to add a shipping zone, click Manage rates;
  • next to the group of locations where you want to add a shipping zone, click Create shipping zone;
  • enter a name for the shipping zone; select the countries and regions that you want to be in the zone;
  • click Done;
  • add any rates that you want for the zone;
  • click Save.

To use a buy button you should create it in your Shopify account. Then you will need to copy the automatically generated code and add the code to the webpage or blog post where you want the button to appear.

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Question:
#47410

Can I get Shopify payment gateway if my setup is in India and I am planning to sell abroad.I am from India planning to start my business in Europe, North America, Australia & Middle east from India itself . It's a startup and I purchased Shopify theme as well but problem here is I want to go with Shopify payment gateway but not understanding how to proceed

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Answer:
by #1903195

According to the information provided at Shopify Community, you can get Shopify payment gateway if your setup is in India. The gateway that you use to accept payment from your customers is based on your location, rather than where your customers are - so you'll want to make sure that your location is accurately set to India within your admin at Settings > General to prevent any errors.
However, Shopify Payments aren’t available in India. But you may try to use PayPal instead.
For further assistance please contact Shopify Customer Service at (888) 746-7439 (toll-free).

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Question:
#45093

I need help making my slideshow photos smaller on my theme. How can I do that ?Also, I need help making my logo bigger. Thank you

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Answer:
by #1893934

The Shopify community states that you can update the size of the slideshow images in section slideshow.liquid. You may also try to go to the theme.scss.liquid and update the following code: .slideshow {
overflow: hidden;
height: $slideshow-height-small - 150;
margin-bottom: 0;
According to the comments posted at community.shopify.com, to resize the logo in Shopify, to resize the logo, please follow these steps:
  • login to your store;
  • click Customize > Header;
  • there you can see 'Custom logo width (in pixels)' just increase the value;
  • click save.

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Question:
#43847

How can I get my refund?Didn’t receive actual and right product as per the given advertisement

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Answer:
by #1886766

According to the Shopify terms and conditions, the company does not provide refunds.
To get more information about the Shopify refund policy, please contact the Shopify customer care team:
  • via the company's social networks;

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Question:
by Tzipora Kfo #188425

Hello. I'm a new consumer who want's to join your shopping portal for selling my products. Want to know if GST is mandatory or can we do it without it as I'm just a start up.

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