Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Value for money
1 comment

I ordered merchandise from a shopify shop.I received an order confirmation and a promise that I would get a tracking number and that I would receive my merchandise within 2-5 days.

It's Been almost 2 weeks and I have received neither. I called shopify and asked for help. They told me they couldn't help me. DO NOT ORDER ANYTHING THRU SHOPIFY.

You will get screwed as I did. I gave them my credit card number so I have cancelled my card. The "so called" web site had nothing that would allow me to contact the seller so I had to call Shopify and again, they said TOO BAD SO SAD.

***!***, ***, ***, ***.

Review about: Shopify Customer Care.

Reason of review: Problem with delivery.

Monetary Loss: $34.

Preferred solution: Full refund.

I didn't like: I have not received my order, Paying for merchandise i did not recieve.


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Elora, Ontario, Canada #1337623

Thanks for the info

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