Shopify Contact Information

  • (888) 746-7439

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Currently you can call only US numbers.

Headquarters Address:

Shopify (USA) Inc.
33 New Montgomery St. Ste 750
San Francisco, California 94105
United States

Social Networks:

Summary of Shopify Customer Service Calls


Customers Contact Shopify to Ask about:

Request for Information:

  • “Order concern”


  • “Refund”

Shipping and Delivery:

  • “Because they delivered the wrong product”

Product/ Service:

  • “I haven’t received my order and no one will respond to my emails”


  • “Scammed by a store through your company”
  • “Ripped off”
  • “Hi Good afternoon My is Omodamwen Ehigiamusoe I Order Mens Fashion Leather Slip On Casual Shoes Black / 9 My Order Number is #2575 When I My Going to Received My SHOES? Thanks”

Shopify Rating Stats

1.4 out of 5 stars
based on 239 reviews
See all 450 reviews reviews

Rating stats

  1. 183 reviews
  2. 40 reviews
  3. 8 reviews
  4. 4 reviews
  5. 4 reviews

Rating trend

About Shopify

Top 5 Shopify Products

Account, Website

Top 5 Likes about Shopify

I never received my product, Easy to setup, Never received money taken, Never received, Good way to get started with e-commerce

Top 5 Dislikes about Shopify

Scammed, Being scammed, No customer service, Fraud advertisement, Customer service


Shopify is a web site that allows customers to open and run their own online stores. Shopify is a brand name owned by Jaded Pixel Technologies Inc. Company offers a wide range of services that help in marketing developing and promotion of stores. Among functions Shopify has it is easy to find store design, marketing services, secure hosting, app store, mobile services, running a store and so on. Shopify provide 30 day free tries to everyone who wants to try his powers and is not sure in success. In order to become Shopify customer, user must be at least 18 years old. Company is headquartered in Ottawa, Canada.

Shopify reviews and complaints

Shopify is ranked 29 out of 228 in Hosting category

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Shopify Stats

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